Managed Services

Recent Articles

  • LabTech Rolls Out Reseller Program for Partners

    Remote monitoring and management (RMM) firm LabTech Software unveiled a new channel partner program that it hopes will allow existing service provider partners to introduce the platform to customers who may also need to add on-premise monitoring to their mix of solutions. LabTech says the new program will give service providers the opportunity to expand…

  • Symantec Strategy Integrates with RMM Software

    Managed service provider (MSP) partners of Symantec are likely to breathe a sigh of relief today after the security and storage company yesterday took the wraps from a new MSP strategy that will have it integrate its products with four major remote monitoring and management (RMM) platforms, as well as creating a program for quarterly…

  • Best Buy Acquires MindShift Technologies for $167 Million

    Big box retailer Best Buy said that it has reached an agreement to acquire MindShift Technologies, a managed service provider for small and midsize businesses, for $167 million. The company provides cloud services, data center services and professional services to more than 5,400 clients and 25,000 managed desktops in markets throughout the United States. Through…

  • Dimension Data Launches Managed Service for Visual Communications

    As more companies begin to deploy visual communications solutions, the ability to collaborate across a wide variety of environments is moving from business perk to business need. To meet that need and help companies overcome the challenges of deployment, $4.7 billion global IT solution provider Dimension Data launched its Managed Service for Visual Communications Nov.…

  • Zenith Infotech Continues Partner Outreach In Face Of Controversy

    Zenith Infotech is soldiering on with partner outreach in the U.S. in spite of unsettled controversy lingering over the company’s reputation and prospects following a September default on a $33 million bond payment and a subsequently contentious sell off of its remote monitoring and management (RMM) business a week later. The company announced that it…

  • SugarCRM Adds Tools to Sugar 6 Upgrade

    Customer relationship management specialist SugarCRM announced the release of Sugar 6.3, an upgrade to its Community Edition. The latest platform enhancements include support for deeper integration with third-party applications, faster feedback for real-time collaboration, and tighter administrative control for a 360-degree view of all activities and projects. Sugar Logic now has the ability to import…

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