Recent Articles
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How IT Service Providers Perceive Their Prospects
IT service providers and security How IT Service Providers Perceive Their Prospects The two biggest revenue drivers for IT service providers in 2016 will be growth in the number of endpoints and demand for security services—two related trends. Revenue Drivers The top three IT services driving revenue are endpoint management, backup and restore, and disaster…
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Machine Learning to Transform Managed Services
While there is a wealth IT innovations these days, two in particular are starting to capture the imagination of managed service providers (MSPs) looking to introduce higher levels of automation into their operations. The first is the growing need for big data analytics services capable of capturing massive amounts of machine data that can be…
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Kaseya Extends MSP Partners’ Reach
Kaseya has enhanced the reach and scope of its platform for managed service providers (MSPs) with the addition of support for both Windows 10 and tools that make it much easier to discover what is actually attached to a customer’s network. Kaseya’s introduction of version 9.2 of its VSA provides MSPs with more granular visibility…
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Putting Solution Providers, MSSPs on the Same Team
As the security landscape becomes increasingly complex, multiple players are needed to work in tandem to provide managed security services. For starters, the cost of delivering these services is becoming increasingly prohibitive. Not only is finding people with IT security expertise extremely difficult in a highly competitive market, the salaries those security professionals can command…
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API Management to Become a Managed Service
As the so-called API economy continues to evolve and expand, many organizations are soon going to find themselves challenged when it comes to managing hundreds, if not thousands, of application programming interfaces. Right now, most of the support for those APIs comes from vendors, such as Dell, which provides access to API management tools via…