Recent Articles
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Kaseya Sees New Era of IT Détente Emerging
By Mike Vizard The tension between managed service providers (MSPs) and internal IT organizations has been palpable for years. Internal IT teams are always concerned that MSPs will essentially replace them. In fact, MSPs often do go around the internal IT organization to sell their services. But as IT becomes increasingly complex and difficult to…
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SolarWinds MSP Formed After LogicNow Acquisition
Following the acquisition of LogicNow, a provider of a managed services provider platform earlier this year, SolarWinds has formed a dedicated MSP business unit that combines its existing N-able MSP platform with LogicNow under a single entity. The new unit, dubbed SolarWinds MSP, will be using SolarWinds’ portfolio of IT management software to launch a…
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Oracle Unveils Turnkey Cloud Program for MSPs
Aiming to significantly change how managed services are delivered and consumed, Oracle on Sept. 19 launched a turnkey cloud platform specifically designed for managed service providers looking to transform their business models. Instead of building their own data centers and then billing customers for each individual service, the Oracle Cloud Managed Service Provider Program combines…
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Pulseway Aims to Alter RMM Economics for MSPs
Most managed service providers live and die by the quality of IT support they can remotely deliver. The difference between success and failure often comes down to how many end users each technician can quickly support. Looking to transform those economics, Pulseway launched an edition of its remote monitoring and management (RMM) software that is…
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MSPs in the Cloud World: Exploring Opportunities
By Dan Phillips Cloud computing has fundamentally changed the way channel providers do business. It has introduced a whole new set of services for them to sell, on a subscription basis, to customers that are often feeling their way into an uncertain market. The good news is that cloud growth is accelerating, and with some…
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MSPs More Confident but Must Always Adapt to Change
MSPs MSPs More Confident but Must Always Adapt to Change MSPs have made strides but have a long way to go before they are active providers of more advanced services, recent research from CompTIA finds. Managed Services Come of Age Managed services is now the second most popular business model in the channel today. Three…
