Recent Articles
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Managed Service Security Providers (MSSPs): Making the MSP Switch
You hear it all the time. It’s no longer enough to be merely a managed service provider (MSP). It’s time to graduate to managed security service provider (MSSP). New publications have emerged to promote it. They make it all sound easy. After all, how hard is it to install a firewall, right? See Just How…
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Are You SURE You’re Profitable?
Profit. One of your favorite words, and something that’s easy to figure out when all you’re selling are things. Things are sold to you by manufacturers or distributors at a specific cost and you sell them to a customer at a price higher than your cost and it’s very likely you will generate a profit.…
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From VAR to MSP: Managing the Shift from Push to Pull
Being a “VAR” has been impossible for many, many years. Yet many channel partners still refer to themselves as VARs. The one thing that they should be thinking about is how this impacts the relationship they have with the brands of hardware and software they partner with. You Just Can’t Do That Back in the…
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Telecom & IT Convergence: Could It Happen?
Some consider it a pipedream, others a necessity, while still others think it will occur all by itself. Convergence of the IT channel and the telecom channel has been one of the most discussed challenges of the computing and communications world, for years. These are two remarkably separate channels operating side-by-side and intersecting far less…
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How to Model Channel Partner Programs for MSPs
There are only two ways for companies to make more money: One is to create new customers to sell to and then sell to them. To accomplish this you need to find new prospects, pursue them, penetrate those organizations, convince them of your superiority, propose excellent services and products, and close those sales. Many say…
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Much at Stake for MSPs in Merger of Datto and Autotask
Now that Autotask and Datto are being merged, there’s a lot of speculation concerning the impact that combining two of the larger suppliers of platforms relied on by many managed service providers (MSPs) will have. Autotask made a name for itself providing a platform for managing MSP operations. Datto is best known for proving data…
