Recent Articles
-
Turning the iPhone, iPod Touch into Support Tools
Apple’s iPhone has been starting to popup in the enterprise as a unified communications device, forcing solution providers and IT staffers to find ways to leverage Apple’s consumer-orientated device. The iPhone isn’t the only Apple product to make the jump from consumer product to business tool. The same can be said for the iPod Touch,…
-
Perils of Switching MSP Platforms
Andy Harper can’t fathom the idea of switching from his current managed services platform. As the chief information officer of MSP Gaeltek, he knows all too well the pain and effort it takes to implement and learn the software. Gaeltek, based in Manassas Park, Va., has used vendor Level Platform’s technology for more than four…
-
Survey Switching Managed Services Platforms
Survey Switching Managed Services Platforms No Title No Title No Title
-
Network Depot Delivers Instant MSP Kit
The winds of change are blowing for the small business solution provider, fueled by shrinking hardware margins, a dying break-fix market and general apathy for new product sales. That situation has forced many solution providers to rethink how they will survive, much less grow their businesses. Many are in the process of re-inventing themselves as…
-
Procurement as a Service Gains Traction with MSPs
It seems the more IT services you provide to customers, the more they want you to sell them hardware and software. That is what many managed services providers find as they gain the trust of their customers. But some MSPs have little to no interest in messing with product procurement, which is time-consuming and generates…
-
Is Microsoft the Managed Services Market’s Biggest Enemy?
Over the years Microsoft’s commitment to channel partners has been pretty much unassailable, regardless of what you may think of the company’s products or its inclination to throw its weight around. But as the managed services market matures, you have to wonder how long the world’s largest software company plans to sit on the sidelines.…
