Recent Articles
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N-Able Publishes MSP Training Materials
N-able Technologies is trying to make it easier for channel partners to get into the business of selling managed services with the launch of a new online tool called Business e-Training Essentials. The evolution to the managed services provider business model can be challenging, and although there are an estimate 60,000 channel partners in North…
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MSPAlliance, MSP Partners Clash over Accreditation
A feud, of sorts, is brewing between two of the channel’s largest associations of managed service providers—the MSPAlliance and MSP Partners—over which organization is best positioned to deliver training and certification to providers in the burgeoning managed services marketplace. MSP Partners—an organization founded by Level Platforms, Microsoft, Cisco Systems, Ingram Micro and other vendors—recently announced…
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Dell Goes Direct with Managed Services for Small Business
Dell has announced a managed services solution designed for small businesses and medium businesses that became available April 14 across the United States. The nationwide rollout is the next step in Dell’s direct managed services strategy, which began as a trial in the Dallas and the New York area. Like when it introduced those trials,…
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Channel Insider, MSPAlliance Form Strategic Alliance
Channel Insider and MSPAlliance, the leading association of managed service providers, announced a strategic alliance to develop and publish leading-edge, actionable resources for the betterment of the managed services community. The partnership between Channel Insider and MSPAlliance brings together two of the largest communities of managed services and solution provider organizations in North America. “Channel…
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10 Tips for Effective Disaster Recovery
Is your organization prepared to recover from an IT disaster? All organizations rely on information technology to successfully run their operations and effectively serve their clients. Because data availability is so crucial, the need for organizations to compile a thorough disaster recovery plan is essential. According to Info-Tech Research Group, however, almost 60% of North…
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Getting Incident Management Right
When I speak to VARs about the managed services industry, it is commonly defined by two key services: network management and security management. However, for VARs that seek to provide managed services to the growing and highly underserved market of small businesses, managed services must include more than network and security management. Although those services…