Managed Services

Recent Articles

  • FastBack Technology Makes Tivoli Storage an MSP Tool

    IBM’s Tivoli Storage technology has gotten more relevant for managed service providers and midmarket customers. That’s because IBM’s Tivoli Storage now offers functionality that enables data protection and recovery of data in remote locations and smaller locations in the form of FastBack. IBM acquired the technology last year when it bought FilesX, a company that…

  • Dell’s Services Ambitions Makes VARs Nervous

    Is Dell shooting itself in the channel foot with its services ambitions? A growing number of solution providers seem to think so. After years of rejecting the channel and services, Dell is embracing both models in hopes of jumpstarting sales and reviving its market leadership position. The acquisitions of Everdream, Silverback and Equal Logic, as…

  • Small Business IT Budgets Drop, but Some Spending Remains

    Small business and midmarket business are decreasing their operating IT budgets by 4 percent in 2009 and their IT capital budgets by 2 percent to 3 percent in 2009, even as they strive for the most part to keep compensation and headcount about the same. That’s according to a new report from Forrester Research which…

  • Steve Ferman: Busiest Man in Backup Services

    Steve Ferman is one of the busiest men in managed services. In the past month, he’s changed the name of his backup and storage services company and attained the vaunted MSP Alliance vendor accreditation. In July, Ferman changed the name of his company from CompuVault to eTegrity Systems International, a specialist in two-tier storage and…

  • Recession Boosts Managed Services Sales

    The recession is driving the increased use of managed services by IT organizations. That’s according to a new report from Forrester Research which notes that almost 20 percent of IT professionals are purchasing more managed services as a result of the current economic conditions. The finding comes from Forrester’s Enterprise and SMB Networks and Telecommunications…

  • Kaseya-Powered ASCII MSP Fuel Helps VARS Jump into Managed Services

    Resellers looking to get into managed services now have yet another option to choose from with the introduction of ASCII MSP Fuel from the ASCII Group. The community of independent resellers says that ASCII MSP Fuel is currently in beta and is being powered by Kaseya, a provider of software and services to MSPs. The…

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