Collaboration

Recent Articles

  • The Selling of IT Simplicity

    It seems like everywhere anyone turns these days IT is getting more complex to manage. The question that begs then is whether there will soon be some sort of backlash against IT products that are overly complex. And if so, is this a trend that solution providers could capitalize on. Certainly part of the interest…

  • Rising to the Cloud Application Management Challenge

    By now solution providers have noticed that adoption of Google Apps in business environments has become quite substantial. While that might not thrill many folks in the channel given the margins involved in selling Google Apps compared to Microsoft Office, the fact remains that applications of all types are moving into the cloud. But accessing…

  • The Evolution of Unified Communications as a Service

    Just about everybody in the channel would agree that unified communications have been a frustrating experience. While the technology holds great promise, the effort required to get customers to first test and then actually deploy it can be nothing short of herculean. But all that may be about to finally change for the better now…

  • Reinventing the Way Modern Organizations Work

    There’s a lot of interest in changing the way organizations work these days. A lot of this effort is an outgrowth of a “consumerization of IT” phenomenon that is allowing end users to increasingly define not only how they want to work, but what tools they want to use. On one level this is incredibly…

  • Microsoft Lync Provides Unified Communications Momentum

    There’s a war on for control over the future of unified communications. On one side there is the telecommunications community that tends to view unified communications as an extension of the PBX. Then we have Web-based entities that tend to view unified communications as a variation of a Web 2.0 application. And finally, there are…

  • The Long March towards Federated Unified Communications in the Cloud

    While unified communications is an area that has held much promise for the channel, turning that potential in major new business opportunities has been something of a challenge. Not only is there a lot of internal customer politics to navigate as teams of IT and telecommunications people battle for control of unified communications, customers are…