Collaboration

Recent Articles

  • Microsoft Teams: Where Are the Channel Opportunities?

    General availability of Microsoft Teams was in March 2017, but more than 50,000 organizations have been using the platform since it was previewed in November 2016. These customers include Accenture, Alaska Airlines, Cerner, ConocoPhillips, Deloitte, Expedia, J.B. Hunt, J. Walter Thompson, Hendrick Motorsports, Sage, Trek Bicycle and Three UK. Referring to Teams as “the chat-based…

  • T-Mobile Brings Its ‘Un-carrier’ Initiative to the Channel

    As a provider of wireless services, T-Mobile has been trying to shake up the telecommunications industry via what it calls its “Un-carrier” initiative, which fundamentally alters how these services are delivered. For instance, T-Mobile eliminated the two-year wireless contract, added the ability to upgrade devices twice a year and then eliminated roaming fees. Additionally, T-Mobile…

  • Cisco Overhauls Its Certification, Training Programs

    Driven by accelerating technology transitions and evolving job roles, Cisco has revised its Certified Network Professional (CCNP) Routing and Switching certification. The IT giant also updated courses for the Cisco Unified Contact Center Enterprise (UCCE) Training, and added several network programmability specialist certifications. The new or enhanced courses are designed to help IT professionals at…

  • E-Commerce Glitches: Helping Retail Partners Avoid Them

    Channel companies can help their retail partners avoid stress over their e-commerce sites during the holiday season. Avnet offers five tips to help its channel partners, including solution providers and value-added resellers (VARs), get their retail clients’ e-commerce systems ready for increased demand during the holiday season. “Our resellers have a lot of customers who…

  • Media Phones Poised for Prime Time

    As if we don’t have enough screens to look at already, media phones are slowly but surely infiltrating where we live and work, bridging that gap between the computer and the telephone. According to research firm In-Stat in its report, “The Media Phone Has Arrived!” media phones for business will generate $3.3 billion in annual…

  • Despite Economy, Unified Communications Still a Technology to Watch

    For more than 10 years, unified communications has been touted as the next big technology, a way for corporations to improve customer relations and employee productivity. And for more than 10 years, unified communications has slowly, but surely integrated itself in various forms into the mainstream, to the point where many corporations might not even…

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