Tag: MSSPs
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MSPs Embrace Premium Services as They Manage Customer Experiences
Categories: Managed ServicesManaged service providers (MSPs) are always worrying about keeping up with changing customer needs — and having the skilled IT staff needed to provide all those services. MSPs face a seemingly endless supply of business and customer challenges and demands. Some may require MSPs to make small adjustments to their service offerings, while others might… Read more
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How IT Vendors Can Reach More MSP and MSSP Partners
IT vendor ecosystems used to be simple things. Big vendors attracted lots of partners among smaller vendors and service providers. But the traditional order has been upset by the cloud and the arrival of consumption-oriented models that favor monthly subscriptions over one-time fees for software and even hardware. This means that IT vendors must change… Read more
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Four Channel Opportunities for IT Vendors and MSPs
IT vendors are often looking for ways to increase their presence in the channel. The good news is the channel needs their help. Beyond establishing a direct channel presence and building an effective portal, what are some of the tools and strategies IT vendors can develop to offer material help to partners, MSPs, and MSSPs,… Read more
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Building an MSSP Team
Managed service providers (MSPs) looking to enter the security space face a difficult task: They need to establish a completely new team in addition to existing personnel. And those resources require different skill sets from traditional IT services. So how should MSPs go about building a security practice and establishing a managed security services provider… Read more
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7 Major Mistakes that MSSPs Make
Any IT vendor or managed services provider (MSP) looking to add security services has several different directions they can go to achieve success. But there are also certain mistakes they can make that usually bring about failure. Here then are seven of the biggest mistakes a managed security service provider (MSSP) – or would-be MSSP… Read more
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Hyperautomation Could Dramatically Boost MSSP Profitability
Hyperautomation could greatly improve the profitability of managed security services, a Gartner analyst said at the Gartner Security & Risk Management Summit earlier this month. Analyst Mark Wah noted that the managed detection and response (MDR) market grew by nearly 50% from 2020 to 2021, significantly faster than the 9.8% average for managed security services… Read more