Tag: MSPs

  • MSPs Think Like Buyers, Notice NOCs

    MSPs Think Like Buyers, Notice NOCs

    Michael Vizard

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    As solution providers move to add managed services to their portfolio, an interesting transformation begins to take place. Rather than thinking along the same lines as somebody trying to sell something, solution providers start to think like buyers, because the product selections that make up the service become technology decisions they have to live with… Read more

  • Repetition Is Key for MSPs, Even if It Means Saying No

    Repetition Is Key for MSPs, Even if It Means Saying No

    John Hazard

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    News Analysis: The sales team at Ntirety Technologies, a managed service provider based in Boston, turns away business nearly every day. So do the folks at Everon Technology Services, another Boston-based MSP. It’s the key to their success, principals at both companies said. “If you want high margins, you can’t do it if everyone is… Read more

  • MSPs Gamble with the Law

    John Hazard

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    Robert Scott says he continues to be surprised by the number of MSPs that rely on contracts written by an office manager eight years ago to keep their house in order. “Either attorneys don’t have much to add to the process, or people are taking shortcuts that will expose them to risks,” said Scott, a… Read more

  • Security Breach Notification Legislation Will Boost MSPs

    John Hazard

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    In the California Senate, it went by the name SB1386. It was A4001 in the New Jersey Assembly. The U.S. House of Representatives calls it HR3997, and the Senate S1789. Whatever the anonymous title, all fall under the category of data security breach notification bills sweeping Capitol Hill and statehouses nationwide, and each could represent… Read more

  • Survey: Customers Find MSPs Through Referrals, Shows

    Survey: Customers Find MSPs Through Referrals, Shows

    Pedro Pereira

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    Referrals and trade shows are the most common ways for users to find an MSP (managed services provider), while traditional sales calls don’t even make the list, according to research by the MSP Alliance. The findings came from a recent survey of 50 end-user customers, half of whom said they have used managed services for… Read more

  • Storage Can Be the Front Door to Customers for MSPs

    John Hazard

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    Managed Services vendor N-able Technologies Inc. this week added a remote data storage and recovery package for small and midsize businesses to its portfolio of remote and managed services available for resale by its management services provider partners. The solution, N-Able’s StoreIT Online, provided by storage vendors Asigra and Integrated Dynamic Solutions Inc., is designed… Read more