Tag: MSP

  • Dell’s MSP Partner Program Moving Forward

    Jessica Davis

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    One of Dell’s first areas of competency for channel partners will be managed services. Dell announced plans to acquire MSP platform provider Silverback in July and Everdream in November, with plans to combine the offerings into a comprehensive managed services offering for channel partners. Dell’s channel managed services will be led by Dan Phillips, the… Read more

  • Silverback, EqualLogic Partners in Limbo

    Silverback, EqualLogic Partners in Limbo

    Jessica Davis

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    Competitors to Silverback and EqualLogic—two companies recently acquired by Dell—have been quick to poach partners who may be disenchanted with the idea of working for one-time channel nemesis Dell. The recent timing of Dell’s announced plans to acquire EqualLogic couldn’t have been better for Hifn, an EqualLogic competitor, which announced a new channel program the… Read more

  • MSP Obstacles Rife in Channel

    MSP Obstacles Rife in Channel

    Sara Driscoll

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    Confusion is still rampant in the MSP sector because providers still have difficulty defining the services they should be offering to the user. According to a study by Ziff Davis Enterprise Research of 325 MSPs, 46 percent of respondents said creating service definitions was the greatest obstacle to transitioning their businesses to a managed services… Read more

  • Partnering in the Age of Managed Services

    Michael Vizard

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    As solution providers across the channel spectrum become increasingly comfortable with the managed services model, many of them are discovering that once they begin to offer those services, just about everybody is out to get them. This isn’t the usual amount of paranoia that tends to grip the leaders of any solution provider but rather… Read more

  • MSP Programs to Boost Emerging Industry

    Channel Insider Staff

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    The MSPAlliance introduced a pair of initiatives at its fall conference on Sept. 24 and 25, aimed at establishing a basic level and guarantee of professionalism in managed services providers. The young industry has grown to a stage that necessitates that it begin standardizing and setting expectations, organization members and officials told eWEEK. It begins… Read more

  • Kaseya Rides MSP Platform Wave

    Kaseya Rides MSP Platform Wave

    Chris Gonsalves

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    These are heady times for managed services platform vendors. The software makers responsible for supplying the essential underpinnings of remote monitoring and managed services are riding a wave of popularity, even as the MSP market they serve progresses in fits and starts. In the past week, popular platform vendors N-able Technologies and Level Platforms both… Read more