Tag: MSP
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Starting an MSP Backup and Recovery Service: IT Partner Options
Backup and recovery has always been a critical IT issue but in the wake of a plague of crippling ransomware attacks, data protection is now a top priority for almost every organization of any size. That creates a stellar opportunity for managed service providers (MSPs) – and indeed, backup and recovery was the top opportunity… Read more
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How Can the Channel Use AI and ML?
Ever-evolving technology, environments, and consumer demands owe a lot to innovation in cognitive computing. From artificial intelligence (AI) enabling machines to simulate human behavior to deep learning training itself to process and learn, these developments are capable of producing the next big jump in industry efficiency and opportunity. As IT vendors continue to develop and… Read more
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Aftermath of Kaseya Ransomware Attack Promises to Be Lengthy – And Costly
Categories: Managed ServicesThe Virtual System Administration (VSA) platform from Kaseya that so many managed service providers (MSPs) rely on to provide IT services to thousands of customers may be back online this week, but the recriminations may be just beginning. The root cause of the ransomware attack made against the platform by cybercriminals affiliated with the REvil… Read more
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Kaseya Breach Shakes Faith in ITSM Platforms
Categories: Managed ServicesManaged service providers (MSPs) both large and small are reassessing their approaches to managing IT in the wake of a cyberattack against the IT service management (ITSM) platform provided by Kaseya. Kaseya is now reporting its software-as-a-service (SaaS) instance of its Virtual System Administrator (VSA) platform will be back online sometime between 4:00 and 7:00… Read more
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The Key to Channel Growth: Working with Vendors to Create New Services
Categories: Managed ServicesFor many years it’s been no mystery that most IT products don’t yield much if any profit margin for channel partners. So have you ever wondered how vendors attract channel partners and motivate them to sell their products? Follow the Money It’s also been just as clear that channel partners make the majority of their… Read more
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Druva Adds Managed Services to Data Protection Channel Program
Categories: StorageDruva has launched a managed service provider (MSP) program as part of an effort to encourage the adoption of a multi-tenant data protection platform that is delivered via a software-as-a-service (SaaS) model. The program is built around a service center console through which partners can create unique service plans for each customer based on how… Read more