Tag: managed service providers
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Showing the Value of Data Protection as a Service
Categories: Managed ServicesBeing a managed service provider (MSP) not only can seem like a thankless endeavor, but customers also often forget about the value of the service being provided when it’s consistently done well. As with most services provided well over time, customers have a tendency not only to take those services for granted, but also to… Read more
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How MSPs Should Refocus to Address Customer Needs
Categories: Managed ServicesManaged services providers How MSPs Should Refocus to Address Customer Needs A new study on managed services suggests where MSPs should be investing their time and resources to meet customers’ needs and grow revenue. Bigger Premiums 74% of respondents plan to continue growing their managed services to increase revenues while 17% said they are meeting… Read more
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Why Resellers Should Offer Cloud Backup Services
Categories: Cloud ComputingCloud backup Why Resellers Should Offer Cloud Backup Services Resellers can play a key role in small and midsize businesses’ migration to the cloud by helping them select the right backup options to meet their needs. Gateway to Higher Margins 18% of respondents said cloud backup services are a “gateway” to higher margins and IT… Read more
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VMware Recruiting MSPs for vCloud Air Services
Categories: Managed ServicesVMware announced the general availability of VMware vCloud Air services, which managed service providers can embed within their own larger practices without having to give up control over how and when those services are used. Leveraging the investment that VMware has been making to build out cloud services means that MSPs can layer additional capabilities… Read more
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Cisco Teams Up With Microsoft to Create MSP Platform
Categories: Managed ServicesCisco and Microsoft are pooling their collective resources as part of an effort to make the lives of managed service providers (MSPs) simpler. The two companies announced the Cisco Cloud Architecture for the Microsoft Platform, which combines an instance of Microsoft Azure Pack and Cisco Application Centric Infrastructure to create a unified platform for service… Read more
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AVG Turns Identity Management Into a Service
Looking to imbue managed services with single sign-on capabilities, AVG Technologies has forged an alliance with Centrify. Under the terms of the deal, AVG will give managed service providers that make use of its platform the ability to control access to both cloud applications and what mobile devices access to network. “We’re making it possible… Read more