Tag: IT service management

  • CDW: Channel Profile & Services

    CDW: Channel Profile & Services
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    CDW is an enterprise technology vendor with a dominant presence between the United States, Canada, and the United Kingdom for small to medium businesses and the public sector. There’s an argument to be made that CDW is the channel partner. The longtime value-added reseller (VAR) brings almost four decades of experience to the table and… Read more

  • Maintaining On-Premises IT Infrastructure in Age of the Cloud

    Maintaining On-Premises IT Infrastructure in Age of the Cloud
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    Many channel partners claim “break-fix” business is dead. But the need for maintenance, service and support for on-premises IT equipment and software is still alive and well. That opportunity can still be monetized without having to make extensive investments in tooling up. Here’s how. There’s an old joke about getting a great deal on a… Read more

  • Automation Provides Key to IT Services Success

    Automation Provides Key to IT Services Success
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    IT automation Automation Provides Key to IT Services Success More IT service providers are relying on IT automation to compete effectively, a new study finds. The stakes will only get higher with time. Number of IT Environments Managed Just under half (48%) report they are managing 50 or more IT environments. Another 24% report managing… Read more

  • Security Tops List of Vital Skills, Certifications

    Security Tops List of Vital Skills, Certifications
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    Security Tops List of Vital Skills, Certifications Security Tops List of Vital Skills, Certifications Skills in Demand 53% of IT decision-makers (ITDMs) report that IT security tops the list of skills needed in 2015, followed by network operations (35%), cloud computing (35%), IT architecture (33%), network engineering (30%) and systems operations (30%). Big Money for… Read more