Tag: CRM

  • Landslide Technologies Releases CRM Service Packages, Pricing

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    Customer relationship management solutions specialist Landslide Technologies announced a three-tiered CRM service and pricing structure targeted toward small to medium-size businesses. The new structure is designed to make business-class, sales-focused CRM services accessible to a wider range of organizations, allowing them to choose the appropriate level of service for their business at a reasonable price.… Read more

  • Bally Total Fitness Shapes Up its CRM

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    When Bally Total Fitness began a company-wide overhaul to streamline operations, the company decided it also needed to focus on the experiences of its fitness-club membership, including how members were able to communicate with its service centers. As a result of the CEO’s visit to one of Bally’s call centers, where he saw firsthand the… Read more

  • CRM Vendor Infor Buys Lawson Software

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    Infor, which makes enterprise resource planning, customer resource and other management software, announced April 26 that it is acquiring Lawson Software. Terms of the deal were not disclosed. Infor, whose CEO, Charles Phillips, formerly was president of Oracle, is handling the transaction with the help of a holding company, GGC Software Holdings. Infor produces on-premises… Read more

  • MarketingSherpa Releases Social Marketing Benchmark Survey

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    A report from online marketing specialist MarketingSherpa examined how 3,342 consumer and B2B marketers are budgeting for social media, responding to its maturity as a marketing channel, executing top-performing tactics, integrating social media with other channels, and using social media to drive return on investment. This is MarketingSherpa’s third benchmark report analyzing how marketers are… Read more

  • SAP Teams Up With Verizon on Cloud Application Delivery

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    Network operator Verizon and SAP America, a subsidiary of SAP AG, are jointly delivering the SAP CRM rapid-deployment platform to enterprise workers through Verizon’s cloud offering, Computing as a Service. Workers will now be able to access SAP CRM from their desktops or their mobile devices, the companies announced. As part of the SAP CRM… Read more

  • SugarCRM Adds iPhone, Social Capabilities to Sugar 6 Platform

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    Customer relationship management specialist SugarCRM announced the addition of a native iPhone application, new international support and languages, and social CRM and media management features to its CRM suite, Sugar 6. The Sugar Mobile for iPhone application, which offers customization capabilities, complements the existing mobile capabilities in Sugar, and enables users of Sugar 6 to… Read more