Security breach
Retailers Need Better Security, Privacy Protection
Consumers said they would lose confidence in retailer victims of cyber-attacks and that privacy is also crucial. Solution providers can help ease retailers’ stress with a range of products and services.
A Cyber-Attack on a Retailer Is a Red Flag
71% of respondents said they would think twice about shopping at a retail store that was a victim of a cyber-attack.
Online Safety
64% of respondents said they always consider their information to be safe when on a major retail or social networking website. Among millennials, the percentage is 71%.
Anxiety Over Security and Privacy
85% of all respondents said their biggest concern when online is security, and 84% of all participants pointed to privacy. Downloading malware (82%) and websites tracking them (74%) were high on respondents’ anxiety list.
Not the Best Practice
55% of respondents said if they receive an email from someone they know with a link, they usually click it even if they weren’t expecting anything.
Online Habits
36% of respondents do not think twice about sharing their personal information on social media channels. Among millennials, the percentage is 50%.
Feeling Powerless
80% of respondents believe if the federal government can be hacked, they don’t think they can protect themselves.
Lax Security
36% of respondents were victims of hacking. Among millennials, the percentage is 44%.
False Confidence
39% of respondents don’t worry about being hacked because they are not important enough for anyone to care about their information. Among millennials, the percentage is 50%.
Tech Savviness
67% of respondents consider themselves tech savvy. Yet only 53% have automatic updates enabled for their computer and/or tablet, and 32% use one password for most online sites.
Poor Planning
55% of respondents said if they were hacked, they wouldn’t know what to do. Among millennials, the percentage is 66%.