National Infrastructure Hacked and DisruptedBy 2015, Gartner predicts at least one of the G20 nations will be the victim of dramatic online sabotage that will disrupt and damage critical infrastructure components. Whether it’s a stock exchange, physical nuclear plants or mobile-phone message routers, the analyst firm says attacks with lasting damage are only a matter of time.
Ten Percent of Online Friends “Nonhuman”Social networks and business does not just more and more corporate Facebook pages, says Gartner. Instead, in the near future, we’ll see the emergence and use of automated social bots that will mirror individualized interactions, and comprise 10% of a social user’s online “friends.”
CIO’s Compensation Determined by IT-generated RevenueGartner says gone are the days of IT being overhead. Because of context-aware computing, enterprise innovation, pattern-based strategies, and the revenue power of social networks-all under IT’s purview-board expectations of revenue-generation will seep into IT, and directly affect Global 2000 CIO salaries and bonuses by 2015.
IT Spending to Increase by 60 Percent Per EmployeeFor IT-enabled companies emerging from the recession ready to return to growth will be spending more-60%–on IT per employee, compared to peer organizations. Consolidation, optimizations, cost transparency programs, and staff reduction will translate to rewards for leading companies experiencing an IT productivity windfall.
IT Automation Results in Tangible Costs Savings through Man-hour ReductionsThe IT services industry will mature to the point where it mirrors the industrial paradigm of older verticals like manufacturing. Self-service and automated provisioning associated with cloud delivery means productivity levels for service providers will increase-Gartner estimates a 25 percent reduction in IT labor hours by 2015.
Twenty Percent of Non-IT Global 500 Companies to Deliver through the CloudMore and more-20 percent–of non-IT companies in the Global 500 will continue to deliver products and services through the cloud, becoming de facto cloud computing companies by 2015. That means the role of IT decision making gets broader, and non-IT companies find themselves competing directly with IT service providers.
Consumerization of IT Transitions to “Postconsumerization”Ninety percent of companies will support corporate apps on personal devices like mobile, laptops and tablets, by 2014, as employees become the main drivers for adoption of multiple devices. The next phase, according to Gartner is “postconsumerization” where instead of IT focusing on devices, apps and infrastructure, IT will shift to address info and peer-to-peer interaction.
Tablets Get Enterprise SupportiPad is just the first in a long future line of media tablets focused on “communications and consumption” of data instead of “creation.” As a result, 80 percent of enterprises will offer support for network connectivity, email, calendaring, and help desks by 2013 on tablets, says Gartner.