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  • IT Pros: IT Outsourcing More Costly Than Expected

    Managed services and outsourcing partners may have work to do in improving their reputations if a new survey out this week is any indication. According to a survey conducted by Lieberman Software among 500 IT professionals, more than three-quarters of IT professionals who work in organizations that use outsourcing say their providers have "made up"…

  • This Week’s Cloud Outage: Microsoft BPOS

    Image by liber via Flickr Does anything whip end-users into a bigger frenzy than an email outage? That’s just what Microsoft BPOS customers and their ever-suffering IT administrators were dealing with this week as Microsoft experienced downtime for its hosted Microsoft Exchange email service, as reported here and here and here. The stories include tales…

  • Ingram Micro Launches Integrated Virtualization Solutions for SMBs

    IT distributor Ingram Micro announced a lineup of fully integrated virtualization solutions and complementary marketing enablement resources for channel partners selling to small and midsize businesses. The Ingram Micro Virtualization (IM-V) bundles include EMC VNXe storage systems, designed for simplicity, efficiency and affordability for smaller businesses, VMware’s vSphere and the Cisco Catalyst, Nexus and Unified…

  • Dell Adds New Premiere Top Tier to PartnerDirect

    Dell is enhancing its PartnerDirect channel program by adding a third tier and rewarding partners who pursue multiple certifications with the company. Dell’s Paul Schaffer, worldwide channel marketing director told Channel Insider that the three-and-a-half year old partner program last week looked like this: Certified Partners – those with one or more certifications and a…

  • Software Piracy Reaches a Record $59 Billion in 2010: Report

    Theft of software for personal computers leapt 14 percent globally in 2010 to a record commercial value of $59 billion, the Business Software Alliance (BSA) reported in its 2010 BSA Global Software Piracy Study. That amount has nearly doubled in real terms since 2003. Emerging economies are the driving forces behind the trend, the report…

  • Cisco Plans $1B in Cuts by October, Layoffs Likely

    Cisco Systems (NASDAQ:CSCO) plans to cut $1 billion in costs from its fiscal 2012 run rate as it seeks to right itself, according to CEO John Chambers who addressed analysts in a conference call following the company’s third quarter earnings release May 11. Most of the $1 billion in cost cutting will be executed by…

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