Recent Articles
-
IT Services Revenue at Heart of Most Channel Conflict
By and measure the delivery of services is by far and away the single most profitable segment of a solution provider’s business. The question then becomes what vendors and technologies drive the most amount of high-margin services revenue on behalf of the solution provider. According to Rob Sturgeon, chief delivery officer for ServiceSource, a provider…
-
How Customer Experience Management Benefits the Channel
Solution providers are always looking out for a business trend that is dependent on the successful implementation of multiple IT projects to reach fruition. One of the biggest such trends to come down the pike in recent memory is customer experience management, which describes the process of unifying the multiple channels that most companies use…
-
Unisys Is Looking for a Few Good IT Security Partners
Although organizations have been stealing intellectual property form each other as long as there have been organizations, the speed and scope at which that property can be stolen has business owners on edge. Companies are spending millions, sometimes billions of dollars, on researching and developing new products, only to see the systems that contain that…
-
Networking as the Next Great Opportunity for the Channel in the Cloud
The history of computing can be defined by the movement of bottleneck around the data center. Every time a bottleneck appears a massive opportunity emerges for the channel. The next great bottleneck is going to be the networking layer in the cloud. A recent survey of 1,300 IT professionals conducted by Cisco finds that the…
-
Assessing the Impact of HP Layoffs
Any time a company such as Hewlett-Packard announces that it intends to lay off 27,000 employees, or 7.7 percent of its workforce, it’s going to be cause some consternation. There is a natural tendency to assume the sky is falling, and while it’s not an ideal situation by any means to put that in some…
-
Thin Client Opportunity Gets Richer for the Channel
There are a lot of IT events that are seemingly unrelated that upon further examination wind up having a direct causal relationship. Such is the case between mobile computing and thin clients.One of the knocks against thin client all these years was the end users needed a device that was mobile, which led them to…