Recent Articles
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Salesforce.Com Upgrade Pumps Up Forecasting
Salesforce.com inc. is preparing an upgrade to its hosted CRM (customer relationship management) service that addresses a long-standing complaint with such offerings—limited customization. The new forecasting capabilities in the Salesforce.com Summer ’04 release, due this month, will go a long way toward serving enterprises’ divergent forecasting needs, sources close to the San Francisco company said.…
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IBM, Veritas Gird Users for Upgrades
A pair of storage developers, anticipating a “perfect storm” of convergence and massive enterprise application upgrades, are rearchitecting their respective wares to help the masses manage major migration projects. IBM and Veritas Software Corp. are updating their storage management software lines with enhanced virtualization and replication technologies that officials at each company said will help…
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Microsoft to Roll Out XP SP2 in August
Microsoft Corp. officials on Monday said that the company plans to release its long-awaited Service Pack 2 for Windows XP in August. Until today, the company had said only that the update would be available this summer. Microsoft last month released a second release candidate of the service pack, an unusual move for an interim…
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IT Admins Find Breaking Up with IE Hard to Do
Frustrated by the barrage of security problems surrounding Microsoft Corp.’s Internet Explorer, some enterprises are looking for ways to prevent employees from using the dominant browser and are casting about for alternatives. But as they turn to removing the browser as a safeguarding measure, some are finding the task not so simple. In fact, doing…
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Retail CRM: Does Data Create A Duty?
Pity the poor retail CIO who is a CRM advocate. In acts of backstabbing betrayals worthy of the ancient Roman coliseum, our hero finds himself having to deal with a host of villains: Overzealous software sales reps, who conveniently forget to mention the money and person-hours the retailer will have to spend to make the…
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Microsoft Media Center OS Available to White Box Vendors
Nvidia Corp., ATI Technologies Inc., and others are expected to benefit from a new Microsoft Corp. program to provide its Windows Media Center software to system builders. Previously, Microsoft had restricted sales of its Windows XP Media Center Edition to PC OEMs like Hewlett-Packard Corp. Now, a new version of the software due this fall…
