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  • Great Technology Is Little Help If Employees Don’t Know

    As the holiday season approaches, we have good news and bad news on the major retail multichannel front. The good news is that some retailers are getting a lot better at handling the technology. The bad news is that their employees often don’t know about it, making the advantages moot. Retail executives are optimistically projecting…

  • E-Mail Scam Dupes Linux Users

    Red Hat Inc. on Saturday warned users of an e-mail scam designed to plant malicious code on users’ systems. The malicious e-mail poses as a security update from the vendor, a technique that has become familiar to Windows users, but is a novelty in the Linux world. The e-mail, which has been circulating since late…

  • Intel, Microsoft Records Make Trust a Tough Sell

    The foremost companies of our industry this year look to be having trouble executing on plans to provide technologies promised in ballyhooed promotions. But as customers and partners complain about changes and failed strategies, the response from corporate executives remains the same: Trust us! That simple, don’t-worry-be-happy message—so easy to give as well as to…

  • Storage with a Twist

    Resellers are drawn to storage as a technology that customers badly need and one that offers better margins than other varieties of box pushing. But as with any popular niche, differentiation eventually becomes an issue. Kashya Inc., however, aims to offer an extra element to the resellers’ storage mix. Kashya’s main message to resellers: Its…

  • Nimcat Eliminates PBX for SMBs

    Small businesses looking for phone systems will have a new choice early next year, when Aastra Technologies Ltd. releases a new office phone running Nimcat Networks Inc.’s NimX software. The SIP phones, to retail for $325 to $375 apiece, take the PBX out of the picture. The phones themselves, which look like typical IP screen…

  • HP Offers Rewards, Tools to PartnerONE Allies

    Hewlett-Packard Co. this week announced four new programs for members of its U.S. PartnerONE program. The four programs include increased compensation to partners selling across HP’s portfolio of enterprise products, simplified requirements for HP certifications, rental options for certain demo equipment, and marketing tools. Perhaps the most significant of these is the PartnerONE Portfolio Tool.…

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