Recent Articles
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Tech Data Launches Apple-Focused Unit
Distributor Tech Data has begun offering its Apple solution providers a new program to help more profitably develop, sell and support Apple-based products for businesses. The program, AppleAdvantage SBU (Specialized Business Unit), officially started in June and can be used as a resource for Apple VARs that need technical assistance, sales support or product management…
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Prophet 3.0 Enterprise
Prophet 3.0 Enterprise isn’t a full CRM system; rather, its core functionality is SFA (sales force automation), with some integrated e-mail marketing tools. The product doesn’t have a built-in dedicated support module, although companies can finesse some customer support functionality through the use of custom tabs and fields. The best way to think of Prophet…
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BizAutomation
As a Web-based application, BizAutomation doesn’t integrate as tightly at the client level as Prophet 3.0 Enterprise does. However, BizAutomation runs on an Exchange server and captures e-mail traffic between sales and support staff and customers to help log and retain communications. From the user perspective, Biz-Automation appears as a top-level folder within the Outlook…
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Avnet, Sun Announce Storage Partnership
Distributor Avnet is entering a new agreement with Sun Microsystems to sell the Santa Clara, Calif.-based vendor’s entire portfolio. The new agreement comes as Sun looks to continue growing its storage business in the wake of its purchase of StorageTek (Storage Technology) for $4.1 billion in 2005. Avnet had a long-standing relationship with StorageTek and…
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Microsoft Research Automates Hunt for Search Engine Spam
Researchers at Microsoft are working on an ambitious new project to hunt down and neutralize large-scale search engine spammers. The Redmond, Wash., software giant’s Cybersecurity and Systems Management Research Group has taken the wraps off Strider Search Defender, an experimental project that automates the discovery of search spammers through non-content analysis. The project integrates technology…
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Chipping Away at the Microsoft Empire
As Microsoft prepared a marketing onslaught for its annual partner conference this week, a pair of little-known Linux vendors were trying to capitalize on frustrations over the software giant’s technology. The vendors, Xandros and Collax, are targeting their Linux wares at the SMB (small and midsize business) market. Their strategy is to reach those companies…