Recent Articles
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POS Pointers
For 20 years or more, one of the most profitable segments of the channel has been point-of-sale systems sold and configured by solution providers. But as time marches on, there appears to be some significant changes underway in the technology landscape that could significantly alter the traditional POS business model. Microsoft, in conjunction with a…
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Websense Taps Google API
Security researchers have a brand-new tool to use to go digging for malicious executables on the Web: the Google SOAP Search API. Malware hunters at Websense Security Labs have figured out a way to use the freely available Google API to find dangerous .exe files sitting on thousands of Web servers around the world. The…
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CRM Apps Exploit E-Mail Ties
One reason often given for failed customer relationship management projects is that salespeople prefer to do most of their work through their e-mail clients. Two CRM products that work closely with e-mail—BizAutomation.com’s BizAutomation CRM + Business Management and Avidian Technologies’ Prophet 3.0 Enterprise—could bridge that gap. BizAutomation runs on top of Microsoft Exchange and presents…
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IBM, HP, EMC Go 1-2-3 in World Storage Services Market : Gartner
IBM, Hewlett-Packard, and EMC went 1-2-3 in 2005 as the most successful individual companies in worldwide storage services market share, according to a report released July 5 by Gartner Dataquest analyst Adam W. Couture to clients and made public July 17. Big Blue, EMC, and Sun Microsystems ranked 1-2-3 in the regional “Americas” ranking, with…
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Tech Data Launches Apple-Focused Unit
Distributor Tech Data has begun offering its Apple solution providers a new program to help more profitably develop, sell and support Apple-based products for businesses. The program, AppleAdvantage SBU (Specialized Business Unit), officially started in June and can be used as a resource for Apple VARs that need technical assistance, sales support or product management…
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Prophet 3.0 Enterprise
Prophet 3.0 Enterprise isn’t a full CRM system; rather, its core functionality is SFA (sales force automation), with some integrated e-mail marketing tools. The product doesn’t have a built-in dedicated support module, although companies can finesse some customer support functionality through the use of custom tabs and fields. The best way to think of Prophet…
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