Recent Articles
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Customers Praise New Salesforce.com Apex Platform
Granted, it’s only been one day since Salesforce.com announced Apex, its new programming language and platform. Not enough time for anyone to really digest what’s going on, right? Wrong. The response to Apex from customers (and, not surprisingly, partners) has really been overwhelmingly positive. I spent a good amount of time Oct. 9 and Oct.…
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IBM Offers Service Bundles for Data Centers
Continuing its push to package consulting expertise, IBM Global Services introduced on Oct. 10 five offerings aimed at the data center. The packages include the use of software to model data center requirements, planning and performance “We can predict with a fair amount of certainty how to optimize costs and designs,” said Lehman, said Bret…
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Health Care Insurers Face Ranking
In a reversal of pay-for-performance in which doctors are paid according to how well they measure on a number of indicators, new state rankings show which payers work the best with physicians. Pay-for-performance has long been hailed as a means of curtailing physician costs and improving patient care. The idea is that with the increasing…
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GAO Report: Medicare Patient Data Vulnerable
The personal data of Medicare patients is at risk because Centers for Medicare and Medicaid Services has not held its network contractor to its own security standards, according to a report issued by the Government Accountability Office. The GAO concluded that information on the network could be disclosed without authorization and that vulnerabilities could be…
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Vendors Pump Up VOIP for SMBs, Resellers
Better management of voice over IP technology as well as enhanced management of call center activities is the focus of several new or enhanced products to debut at the Internet Telephony conference in San Diego on Oct. 10. A handful of VOIP vendors, including Toshiba, Qovia, Switchvox and Spanlink Communications, are targeting small and midsize…