Recent Articles
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Quantum Helps Partners Offer a Backup Service in the Cloud
Quantum is aiming to make it significantly easier for channel partners to offer a backup service in the cloud powered by the company’s data protection software. Quantum’s backup-as-a-service managed service provider (MSP) program includes an online marketing kit designed to help Quantum channel partners promote their service. And partners have the option of reselling the…
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The Channel Must Build a Foundation for the API Economy
In many ways, integration is the lifeblood of the channel. Without opportunities to integrate things, there isn’t much call for IT services. Without integration, the most any solution provider can really do is resell a piece of software or hardware and, hopefully, be asked to install it. There’s not much money in that. Solution providers…
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ITSM Complexities Create Channel Opportunities
Raising the stakes in the IT services management (ITSM) space, vendors at the top and bottom or this market are on a collision course toward the middle that will most likely play out in the channel. CA Technologies, for example, offers a freemium version of its CA Nimsoft Monitor. SolarWinds, meanwhile, is making the case…
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Channel Helps Customers Make Their Move to the Cloud
Using a mix of on-premise and cloud deployments, channel companies are making the transition to the cloud to help their end customers capitalize on its benefits such as reducing both costs and IT complexity. As many enterprises opt for this mixed approach, partly because of concerns about cloud security and integration, cloud providers are beginning…
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Gen Y Ups the Ante for Technology in the Workforce
Gen Y for Technology Bye-Bye Baby Boomers As older Boomers reach retirement age, Gen Y and Gen X workers will be filling the gap. The workforce is expected to shift to Gen Y by 2020. This means businesses will need to adapt to a new set of expectations, attitudes and work preferences, including IT tools…
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MSP Platform War Escalates Across the Channel
For more than 10 years, a slow but steady migration toward managed services has been taking place across the channel. There have been many challenges facing solution providers making that migration, including the fact that most customers are still not managing IT as a service. Without that fundamental shift in philosophy about the management of…
