Managed Services

Recent Articles

  • ITSM Complexities Create Channel Opportunities

    Raising the stakes in the IT services management (ITSM) space, vendors at the top and bottom or this market are on a collision course toward the middle that will most likely play out in the channel. CA Technologies, for example, offers a freemium version of its CA Nimsoft Monitor. SolarWinds, meanwhile, is making the case…

  • Channel Helps Customers Make Their Move to the Cloud

    Using a mix of on-premise and cloud deployments, channel companies are making the transition to the cloud to help their end customers capitalize on its benefits such as reducing both costs and IT complexity. As many enterprises opt for this mixed approach, partly because of concerns about cloud security and integration, cloud providers are beginning…

  • Gen Y Ups the Ante for Technology in the Workforce

    Gen Y for Technology Bye-Bye Baby Boomers As older Boomers reach retirement age, Gen Y and Gen X workers will be filling the gap. The workforce is expected to shift to Gen Y by 2020. This means businesses will need to adapt to a new set of expectations, attitudes and work preferences, including IT tools…

  • MSP Platform War Escalates Across the Channel

    For more than 10 years, a slow but steady migration toward managed services has been taking place across the channel. There have been many challenges facing solution providers making that migration, including the fact that most customers are still not managing IT as a service. Without that fundamental shift in philosophy about the management of…

  • LogMeIn Launches Its First Official Channel Program

    After 10 years of operating without one, LogMeIn has launched its first formal channel program, which is aimed primarily at managed services providers (MSPs) that would incorporate the company’s IT application and systems management tools into their portfolios. The new channel program puts some formal terms and conditions around tools that are already widely used…

  • Roambi Launches N.A. Partner Program, Debuts Cloud

    Roambi has launched its  North America Roambi Partner Program, which will enable solution and referral partners to offer their customers a new cloud platform that takes advantage of the increasing business use of smartphones and tablets. Roambi Business, the new cloud platform, gives mobile device users access to a data visualization tool that leverages their…

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