Managed Services

Recent Articles

  • Mimecast Forges New MSP Program

    Mimecast’s new North America Managed Service Providers Program is aimed at making it easier for MSP partners to deliver its cloud-based email management services to its customers. Mimecast’s Unified Email Management services include security, archiving and continuity. Although Mimecast has worked with MSPs in North America for many years, it did not have a formal…

  • SMB Cloud Backup Demand: An Untapped Revenue Stream for MSPs

    Cloud backup SMB Market Is Hot 73% of IT companies surveyed say they target SMBs with 1 to 250 employees for their BCDR offerings, while 41% focus on SMBs with 25 to 250 employees. Resellers’ Best Seller: Backup and Recovery 56% of resellers said cloud backup and recovery is their company’s best-selling offering, followed by…

  • Ingram Micro Launches Programs for Public-Sector Partners

    Ingram Micro announced new services aimed at helping VAR and managed service provider partners leverage IT sales opportunities across the state, local and education markets. These offerings—which include the First Responders Configurator, the E-Rate Program and an enhanced Diversity Business Partner Network—are designed to drive higher revenues and profitability. The First Responders Configurator is an…

  • Quantum Helps Partners Offer a Backup Service in the Cloud

    Quantum is aiming to make it significantly easier for channel partners to offer a backup service in the cloud powered by the company’s data protection software. Quantum’s backup-as-a-service managed service provider (MSP) program includes an online marketing kit designed to help Quantum channel partners promote their service. And partners have the option of reselling the…

  • The Channel Must Build a Foundation for the API Economy

    In many ways, integration is the lifeblood of the channel. Without opportunities to integrate things, there isn’t much call for IT services. Without integration, the most any solution provider can really do is resell a piece of software or hardware and, hopefully, be asked to install it. There’s not much money in that. Solution providers…

  • ITSM Complexities Create Channel Opportunities

    Raising the stakes in the IT services management (ITSM) space, vendors at the top and bottom or this market are on a collision course toward the middle that will most likely play out in the channel. CA Technologies, for example, offers a freemium version of its CA Nimsoft Monitor. SolarWinds, meanwhile, is making the case…

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