Recent Articles
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MSP-Internal IT Relationship: How It’s Changing
At a time when many organizations have higher expectations than ever regarding their IT investments, the divide between internal IT organizations and managed service providers is finally coming to a head. Historically, internal IT organizations often as a last resort begrudgingly agreed to outsource to an MSP areas beyond their ken—including IT security or lower-level…
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MSPs Are Facing the Best and Worst of Times
When it comes to becoming a managed service provider, it’s never been easy. What is changing, however, is that turning a profit as an MSP is becoming more of a challenge than ever. Not too long ago becoming an MSP meant building out a full-scale data center. But as cloud computing has evolved, it’s becoming…
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Time to Rebuild the IT Services House
For the most part, IT service providers are not so different from the average IT organization. Over time, a large number of IT silos that are optimized for specific classes of application workloads have sprung up for one reason or another. The problem is that each of these silos requires the service provider to dedicate…
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Kaseya Acquires Vorex to Integrate PSA and RMM Software
With more managed service providers (MSPs) than ever now realizing that their business revolves around their professional services automation (PSA) and remote monitoring and management (RMM) applications, the pressure to combine these two distinct classes of software into a single platform has been steadily rising across the channel. Kaseya responded to that pressure by acquiring…
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Managed Security Service Provider Mobile Apps Boon?
The first fact solution providers should appreciate about mobile applications is that from a security perspective not all of them are created equal. For example, there’s been no major compromise of the mobile applications that users download via the Apple App Store. Not only has Apple validated each of those applications, but they also run…
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MSPs Face Intensifying Pricing Pressure
MSP costs MSPs Face Intensifying Pricing Pressure To offset stiff pricing competition, MSPs would be well-advised to reduce their overall costs whenever and wherever possible. MSP Financial Growth Just under a quarter (23%) report their three-year average annual monthly recurring revenue (MRR) growth is more than 20%. At the same time, however, 51% put that…
