Tech Data Practices What It PreachesBy Sara Driscoll | Print
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The distributor is doing its largest ever internal IT project, rolling out an IT system for its sales teams to help be more responsive to VARs.Tech Data is practicing what it preaches.
The distributor is rolling out a new unified IT system for its internal sales people in the biggest internal IT development project the firm has ever done.
Speaking to Channel Insider following the distributor's record Q3 results , Bob Dutkowsky said previously Tech Data's sales people had to look at several computer screens and access several computer systems when a VAR customer called with an order. "It was time consuming for us and for them. It is a miracle we sold anything."
He said the roll out started this month and will be gradual, with the U.S. sales teams all running the system by early next year.
Dutkowsky said the new system fits onto the company's three main focuses for the coming year: execution, diversification and innovation. He said Tech Data's strong Q3 resultsnet sales of $5.9 billion and net income of $40.9 millionwas a solid performance and down to good execution. The firm intends to focus its diversification into areas such as wireless (the firm opened a wireless unit in Q3), unified communications, pro audiovisual and virtualization.