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Link to AI 50 List

AI 50 List

Channel Insider's editorial team spotlights the top AI leaders from MSPs, vendors, and channel businesses delivering measurable outcomes.

Link to CML 100 Honorees

CML 100 Honorees

Check out our CML 100 List to discover the top channel marketing individuals who are transforming channel marketing for their organizations.

Link to HSP 250 List

HSP 250 List

View our HSP250 list to see the top Hybrid Solution Providers that have proactively embraced the future of tech.

Link to The 2024 Channel Insider VIP List

The 2024 Channel Insider VIP List

Channel Insider sought nominations from IT vendors, solution providers, and partners to highlight impactful collaborations. Check out our top choices here.
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Powering Modern Data Centers & Distributed Infrastructures Insights & Accessories VARs Can Count On Videos Scale Computing Platform//2025 Fortinet Cybersecurity Summit Pax8 Beyond Partner Content

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Link to AI Security Hype Creates New Opportunities for the Channel
AI Security Hype Creates New Opportunities for the Channel
Arcova’s Joseph Perry discusses AI security hype, emerging risks and how channel partners can become trusted strategic advisors for customers.

Link to Netrio CEO: How AI Will Reshape MSP Services and Value
Netrio CEO: How AI Will Reshape MSP Services and Value
Netrio CEO Mark Clayman explains how AI, automation and advisory services are reshaping MSP delivery, customer value, workforce roles and growth.

Link to Trusted Tech on Secure Microsoft Copilot Adoption
Trusted Tech on Secure Microsoft Copilot Adoption
Trusted Tech’s Andy Nolan explains how partners can guide secure Microsoft Copilot adoption through governance, compliance, and measurable outcomes.

Link to Why Forward Deployed Engineers Matter to the Channel
Why Forward Deployed Engineers Matter to the Channel
Forward deployed engineers are reshaping enterprise AI delivery and creating new consulting and managed services opportunities for channel partners.

Link to Globant Exec Explains How Anthropic Expands Its AI Services
Globant Exec Explains How Anthropic Expands Its AI Services
Globant’s expanded parntership with Anthropic enables it to scale AI services and deepen technical experitse.

Link to Nancy Henriquez on MSP Growth, AI, and Exits
Nancy Henriquez on MSP Growth, AI, and Exits
Nancy Henriquez discusses MSP leadership, AI adoption, vendor trust, exit planning, and what comes next for channel businesses.
About About
Events Events

Victoria Durgin

Content Writer

Victoria Durgin is a technology communications professional and editorial leader specializing in channel technology, cloud marketplaces, managed service providers (MSPs), technology distribution, and partner ecosystems. As Managing Editor of Channel Insider, she oversees editorial strategy and content development focused on helping technology vendors, solution providers, and channel partners navigate an evolving IT landscape. With nearly a decade of experience spanning technology journalism, corporate communications, content strategy, and digital publishing, Victoria has developed deep expertise in the business side of technology. Her work includes creating executive thought leadership content, industry analysis, case studies, and channel-focused reporting that helps organizations better understand market trends, partner relationships, and technology buying decisions. Before leading Channel Insider, Victoria built experience across local journalism, business reporting, social media communications, and corporate marketing. She has worked closely with technology vendors, cloud providers, and managed service organizations to develop content that highlights industry innovation, business growth strategies, and successful channel partnerships. Her portfolio includes case studies featuring mid-sized MSPs across the United States, Canada, and Australia. Victoria's work has appeared in Channel Insider, The Valley Ledger, and Medium. She holds a Bachelor of Arts in Communications and Environmental Studies from Susquehanna University. Through her reporting and editorial leadership, she helps technology professionals stay informed about the trends, challenges, and opportunities shaping the global IT channel.

Expertise

Cloud Marketplaces
Technology Distribution
MSP Content Creation
Technology Executive Thought Leadership
Local and Regional Business News Coverage

Education

B.A. in Communications and Environmental Studies from Susquehanna University

Featured In

Channel Insider
The Valley Ledger
Medium

Highlights

Crafted case studies highlighting the success stories of mid-sized MSPs in the US, Canada, and Australia
Nearly ten years of experience across local journalism, social media content creation, and event reporting for technical and business-minded audiences

EchoStor Names New CIO Through Promotion of VP of Innovation

US Channel News

EchoStor Names New CIO Through Promotion of VP of Innovation

EchoStor promotes Daniel Clydesdale-Cotter to CIO, highlighting focus on AI, innovation, and enhanced client value in recent leadership moves.

Oct 28, 2024

Barracuda Report: QR Codes Fuel Rising Phishing Threats

Barracuda Report: QR Codes Fuel Rising Phishing Threats

Barracuda’s latest report reveals a surge in phishing attacks using QR codes in PDFs. Learn how these tactics evolve and the best ways to protect your organization.

Oct 25, 2024

Cynomi Launches vCISO Academy to Empower MSPs and MSSPs

US Channel News

Cynomi Launches vCISO Academy to Empower MSPs and MSSPs

Cynomi introduces its vCISO Academy, offering free resources to help MSPs and MSSPs enhance security offerings and bridge capability gaps.

Oct 25, 2024

Jeff McCullough Leads NetAlly’s Channel Sales, Plans Expansion

US Channel News

Jeff McCullough Leads NetAlly’s Channel Sales, Plans Expansion

Jeff McCullough joins NetAlly to lead North American sales, focusing on channel partnerships, enterprise expansion, and boosting network visibility tools.

Oct 22, 2024

Trend Micro Expands Vision One Platform, AI Partner Education

US Channel News

Trend Micro Expands Vision One Platform, AI Partner Education

Trend Micro expands its Vision One platform, focusing on AI integration and partner education to enhance cybersecurity for MSPs and SMBs.

Oct 21, 2024

Nerdio VP on Optimizing Cloud, Providing Best Value to Clients

US Channel News

Nerdio VP on Optimizing Cloud, Providing Best Value to Clients

Nerdio VP shares insights on optimizing cloud infrastructure for MSPs, addressing cost concerns, and maximizing value for clients in 2025.

Oct 21, 2024

Appfire’s Multi-Ecosystem Strategy Fuels Growth Through Acquisitions

US Channel News

Appfire’s Multi-Ecosystem Strategy Fuels Growth Through Acquisitions

Appfire leverages acquisitions and a multi-ecosystem approach to enhance efficiency and support users across Atlassian, Microsoft, and more.

Oct 18, 2024

Ataccama Revamps Partner Program for AI-Driven Data Management

US Channel News

Ataccama Revamps Partner Program for AI-Driven Data Management

Ataccama updates its partner program with new certifications and shadowing to support MSPs in deploying AI-powered data management solutions.

Oct 17, 2024

Vectra AI Launches MSSP Program, Strengthens Channel-Only Focus

US Channel News

Vectra AI Launches MSSP Program, Strengthens Channel-Only Focus

Vectra AI launches a new MSSP program, expanding its channel-only approach with AI-driven threat detection and a consumption-based pricing model.

Oct 10, 2024

Eric Torres on New Role, Channel Opportunity & Pax8 Marketplace

US Channel News

Eric Torres on New Role, Channel Opportunity & Pax8 Marketplace

Eric Torres discusses his new role at Pax8, channel opportunities for partners, AI’s impact on MSPs, and how Pax8’s marketplace drives growth.

Oct 9, 2024

AI, Data, Security & More: Channel Growth Potential in 2025

US Channel News

AI, Data, Security & More: Channel Growth Potential in 2025

Discover how AI, data resilience, security, and managed services are shaping channel growth strategies for MSPs and solution providers in 2025.

Oct 8, 2024

CoreX Acquires ITS Partners, Plans Global ServiceNow Expansion

US Channel News

CoreX Acquires ITS Partners, Plans Global ServiceNow Expansion

CoreX acquires ITS Partners to drive ServiceNow growth, expanding into non-IT markets. Future plans include global expansion and more strategic acquisitions.

Oct 7, 2024

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Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.

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