David Myron
Nearly one month after acquiring rival Crystal Decisions, Business Objects has crystallized a product integration plan for what has quickly become one of the largest…
A new year brings new channel efforts for salesforce.com Inc. with the hiring of Bruce Culbert as senior vice president and general manager of global…
CRM is rebounding. Despite reports of high failure rates (as high as 50 to 80 percent, according to Gartner Group and MetaGroup) almost half of…
The early customer relationship management (CRM) efforts of the late 1990s, lead largely by Siebel Systems Inc., PeopleSoft Inc., SAP AG, and Oracle Corp., sought…
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