Biography
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Services Microsoft Should, Could (and Just Might) Develop
By now, “The Internet Services Disruption” missive from Microsoft Chief Technology Office Ray Ozzie has been dissected ad infinitum. But we have yet to see…
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The High Costs of Outsourcing
I recently led a session on IT outsourcing at the Outsourcing Institute’s Roadshow in Chicago. The daylong event included an exceptional presentation by Sara Parker…
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Focus Is Critical to Solution Providers
Personal effectiveness experts such as Robbins, Covey and Peters have made careers out of helping professionals achieve a sense of personal focus. Unfortunately, there is…
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Misplaced Caution About Open-Source Anti-Spam?
Given that the new open-source approaches to spam filtering are capable of virtually eliminating unwanted e-mail and preserving the good stuff, why do many companies…
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Slamming Spam for Free
Jonathan Zdziarski knows how open-source spam-filtering programs work. He wrote one. Even so, Zdziarski’s creation DSPAM—and similar programs that are designed to get better at…
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Get an Edge With Compliance Certification
“We are being audited.” This phrase is enough to make your heart race and your blood run cold, be it as a result of a…
