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  • Vendors Need to Step Up to IT Needs of the Next Generation Channel

    Vendors Need to Step Up to IT Needs of the Next Generation Channel

    Michael Vizard

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    As the channel wrestles with new business models and an increased need to collaborate on major projects that increasingly are going to be global in nature, one has to wonder if the industry as a whole has the information technology infrastructure in place to really support the direction the channel as whole seems to be… Read more

  • Tech Data Services Desk Aims to Ease After-Care Deals

    Tech Data Services Desk Aims to Ease After-Care Deals

    Chris Gonsalves

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    Tech Data on Aug. 1 formally launched its Tech Data Services Desk, aimed at speeding and simplifying the often complicated chore of managing manufacturers’ service agreements and warranties. The ultimate goal of the Services Desk, according to Tech Data officials in Clearwater, Fla., is to keep resellers from leaving money on the table by helping… Read more

  • What the Mortgage Crisis Means to the Channel

    What the Mortgage Crisis Means to the Channel

    Michael Vizard

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    The credit crisis that is starting to tear at the fabric of the financial services industry has an immediate impact on the channel as a whole and some potentially long-term implications for how solution providers run their business. In the short term, the mortgage lending crisis facing the banking community means that there isn’t going… Read more

  • IBM Systems Group Simplifies Approach to SMB Channel

    IBM Systems Group Simplifies Approach to SMB Channel

    Michael Vizard

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    For years, solution providers have complained about the complexity of trying to first build a solution and then craft a deal across all the different business units of IBM. For many small solution providers focused on the small and midsize business market, all that complexity meant that the cost of doing business with IBM was… Read more

  • Nimsoft Offers to ‘Save the Silverback’

    Nimsoft Offers to ‘Save the Silverback’

    Jessica Davis

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    Nimsoft, a self-described service level management platform provider, is painting itself as the white knight for managed service providers distressed by Dell’s acquisition of platform provider SilverBack Technologies. The company, based in Redwood City, Calif., is offering to save SilverBack MSPs by offering them the same level of managed services at the same price they… Read more

  • APC’s McKernan: Power to the Data Center

    Channel Insider Staff

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    Mike Vizard:There’s been a tremendous amount of activity in the data center in the last year or two where just about everybody and his brother is in the process of moving to some level of blade center architecture or at least thinking about; what kind of opportunity does that create in the channel around data… Read more