Tag: services
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Survey: SMB Customers Making the Shift to the Cloud Now
The fundamental challenge solution providers in the channel face as it relates to cloud computing is that many of the bread and butter applications that their business is built around are the ones that are heading for cloud. A recent survey of 3,000 small-to-medium business (SMB) organizations with between two to 250 employees conducted by… Read more
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Finding the MSP Path to Achieving Customer Control
Excelling at anything, especially when it comes to IT, is often a matter of discipline. Without a consistent, structured approach to managing IT costs inevitably rise. Worse yet, it becomes next to impossible to automate the delivery of IT services across multiple customers. And as every managed service provider (MSP) should know by now, custom… Read more
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The Evolution of the Channel in an Era of Cloud Ecosystems
Cloud computing is changing the relationship between vendors and the channel is many ways. But none is more profound then when a vendor decides to not only build their own cloud, but also try to build its own channel ecosystem around that cloud. Of all the cloud initiatives in the market today one of the… Read more
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Virtual Appliances Simplify Shift into Cloud Storage
Most IT organizations are not particularly good at managing data or, for that matter, IT in general. Not only is there a lot of redundant data strewn all across the enterprise; a lot of data that isn’t particularly important winds up clogging up expensive primary storage systems. Obviously, this creates an opportunity for solution providers… Read more
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Rethinking the Management of IT Services
Most solution providers by now have taken note of the fact that there are lots of changes taking place these days in the data center. Not only are whole data centers being consolidated, the job functions are evolving thanks to tighter integration across the server, storage and networking components that make up the data center.… Read more