Tag: services
-
Dell’s Services Play: Necessary But Late
Categories: News and TrendsFor me, the Dell/Perot deal is a pretty simple debrief. Dell has been trying to gain relevance in the enterprise, with servers, storage and services. The company had no real comparable services arm to compete with EDS/HP or IBM Global Services. They are worried about getting further commoditized at the device/PC level and about not… Read more
-
Channel Starts to Get Comfortable in the Cloud
As it becomes more apparent that cloud service providers are increasingly going to rely on channel partners to take their service to market, the channel as a whole is getting more comfortable with the entire concept. According to Jason Bystrak, sales director for the North American Services Division at Ingram Micro, solution providers attending the… Read more
-
Managed Cloud Services Come to the Channel
Given the fact that the distinction between managed hosting and cloud computing is relatively thin, it should not be all that surprising to see solution provider starting to offer managed cloud computing services. What is surprising is that more of them are starting to wrap channel programs around those services as part of an effort… Read more
-
IT Services Revenue at Heart of Most Channel Conflict
By and measure the delivery of services is by far and away the single most profitable segment of a solution provider’s business. The question then becomes what vendors and technologies drive the most amount of high-margin services revenue on behalf of the solution provider. According to Rob Sturgeon, chief delivery officer for ServiceSource, a provider… Read more
-
Assessing the Impact of HP Layoffs
Any time a company such as Hewlett-Packard announces that it intends to lay off 27,000 employees, or 7.7 percent of its workforce, it’s going to be cause some consternation. There is a natural tendency to assume the sky is falling, and while it’s not an ideal situation by any means to put that in some… Read more
-
Marketing as the Bane of Channel Existence
Categories: News and TrendsMarketing has been the bane of the channel as long as anyone can remember. If a solution provider has any money available to invest in their business they generally opt to do one of two things: recruit another sales person or hired an additional engineer. Unfortunately, the one thing they don’t tend to invest in… Read more