Tag: MSPs

  • DataPreserve Offers ‘Cloud’ Data Protection for SMBs

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    With an eye on small to midsized business (SMB) customers, DataPreserve unveiled its DataPreserve Pro software suite; enterprise-level, cloud-based data protection software and storage geared for SMBs. In announcing the software, DataPreserve noted that it is designed to be utilized by Managed Service Providers (MSPs), who offer data protection services to their clients without incurring… Read more

  • PacketTrap Intros Traffic Analysis Solution for MSPs

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    Managed services providers (MSPs) usually thrive in times of economic downturn, as customers look for desktop and server management solutions that can help cut costs, increase efficiency and ease data center management and monitoring burdens. But as these services become more commoditized, there’s less value for customers in these solutions. PacketTrap has introduced a software… Read more

  • Verizon’s Managed Services Play in Unified Communications

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    Communications service provider Verizon Business has entered the managed services fray with a unified communications offering aimed at enterprise customers. Available immediately, Verizon’s unified communications service adds services such as instant messaging, presence, Web conferencing and voice over IP (VOIP) to a user’s existing business communications, according to Verizon. The service is based on the… Read more

  • Competition to Increase Among Master MSPs

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    Interest in subscription-based IT services is growing, but many solution providers that have yet to embrace managed services or software as a service (SAAS) still don’t quite know how to make the transition. For them, partnering may be the best approach. With that in mind, Network Depot has launched a service that takes a lot… Read more

  • Procurement as a Service Gains Traction with MSPs

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    It seems the more IT services you provide to customers, the more they want you to sell them hardware and software. That is what many managed services providers find as they gain the trust of their customers. But some MSPs have little to no interest in messing with product procurement, which is time-consuming and generates… Read more

  • MSPs: Its All About Business Model, Value

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    The pendulum in the managed services market is shifting from a fascination with the tools that deliver services to a recognition that the business model and the value delivered to the customer is the key to success. At last week’s ConnectWise partner conference in Orlando, Fla., CEO Arnie Bellini went to great lengths to emphasize… Read more