Tag: MSPs
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Channel Helps Customers Make Their Move to the Cloud
Using a mix of on-premise and cloud deployments, channel companies are making the transition to the cloud to help their end customers capitalize on its benefits such as reducing both costs and IT complexity. As many enterprises opt for this mixed approach, partly because of concerns about cloud security and integration, cloud providers are beginning… Read more
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Gen Y Ups the Ante for Technology in the Workforce
Categories: Managed ServicesGen Y for Technology Bye-Bye Baby Boomers As older Boomers reach retirement age, Gen Y and Gen X workers will be filling the gap. The workforce is expected to shift to Gen Y by 2020. This means businesses will need to adapt to a new set of expectations, attitudes and work preferences, including IT tools… Read more
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iIT, Artisan Deal Promotes Channel-Only Offering
Sharing a channel-only philosophy, independenceIT (iIT) and Artisan Infrastructure have formed a partnership that gives their channel partners more control over their cloud service offerings and pricing models. Together, iIT’s Cloud Workspace Suite, a desktop-as-a-service (DaaS) offering, and Artisan’s wholesale infrastructure as a service (IaaS) are expected to help drive recurring revenue for channel partners.… Read more
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MSPs Need to Focus More on Providing Strategic Value
For many managed service providers (MSPs) the difference between winning and losing new business often comes down to whether they can convince customers that they can provide a higher level of service than the internal IT department. The challenge, of course, has been actually proving that on a regular basis. With the release of version… Read more
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Intel Gives MSPs a Small Business Advantage
One of the more frustrating aspects of IT from the perspective of solution providers in channel is the number of potential customers that don’t use their services. Customers complain all the time about how systems are difficult to manage. At the same time, there’s obviously no shortage of solution providers more than willing to help.… Read more
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Predictive Analytics Gets Critical for MSPs
Managing IT has become more complex than ever. In the interest of giving customers access to a more flexible IT environment, managed service providers of all sizes have embraced technologies such as virtualization. But the challenge this creates is that there is a direct correlation between providing increased flexibility and the cost of the complexity required to… Read more