Tag: MSP
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If You Think It’s Hype, You’ll Miss the Boat
Categories: News and TrendsCall it hype if you must, but managed services are fueling a very real IT services movement. And that movement is about to gain momentum, as users become more attuned to the benefits of engaging a solution provider to deliver the services. I can almost see the eye rolls as I embark on yet another… Read more
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Charles Weaver: Managed Services’ Lobbyist
Categories: News and TrendsNot too long ago, Charles Weaver was the president of an organization preaching the gospel of the managed services business model on a lonely path to the few souls who would listen. Today that organization, the Managed Services Provider Alliance, boasts more than 300 member companies that now look to the alliance to not only… Read more
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Alliance Pushes for Better Managed Services Awareness
Categories: News and TrendsThe MSP Alliance has enlisted seven big-name IT companies to spread the word about the benefits of managed services. The Chico, Calif.-based group’s goal is to educate users about the increasingly popular IT services model by clearly defining the role of MSPs (managed services providers) in seeking to meet the IT needs of business customers… Read more
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MSP Myopia
Categories: News and TrendsIt’s not too uncommon these days to hear a tale of woe from a solution provider that recently moved into the managed services space concerning profitability. What usually happens is that they have taken their first baby steps into providing managed services by offering remote monitoring services only to discover that customers typically aren’t willing… Read more
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A Few Tips from Your MSP Friends
Categories: News and TrendsAt the Breakaway conference hosted by CompTIA in Orlando, Fla., in early August, I had the privilege of being asked to moderate a panel on managed services. The theme of the panel was to come up with a list of items that the panelists wished they knew about creating, managing and delivering managed services before… Read more