Tag: MSP
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Augmentt Adds SaaS Ops Platform for MSPs
Categories: Managed ServicesAugmentt has launched a platform that makes it simpler for managed service providers (MSPs) to manage software-as-a-service (SaaS) applications on behalf of multiple customers. The Augmentt Engage platform provides MSPs with a single console through which they can identify, manage and secure all the SaaS applications strewn across an IT environment, says Augmentt CEO Derk… Read more
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MSPs Can’t Be All Things to All People, So Specialize
Categories: Managed ServicesOffering too many services can drive potential clients away, so figure out what you’re best at and focus there. There was a time when the key to building a successful business in the reseller community was to offer the broadest selection of services so your customers never had to go to anyone but you for… Read more
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N-able Connects with Microsoft Intune
Categories: Managed ServicesMSPs face a decision when it comes to management frameworks: Divert engineering resources to build, or partner. N-able, formerly SolarWinds MSP until it was rebranded in December, is extending its remote monitoring and management (RMM) platform widely used by managed service providers (MSPs) to offer integration with the Microsoft Intune management framework. The goal is to encourage small-to-medium enterprises… Read more
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Survey Shows Security Becoming Major MSP Focus
Over the course of the last two years, the security reputation of managed service providers (MSPs) has taken a hit in the wake of several high-profile breaches. Cybercriminals have determined the most efficient way to compromise multiple IT environments at once is to target the MSP that serves multiple customers. Those attacks, known as buffalo… Read more
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Why IT Firms Need Content Marketing
Categories: Managed ServicesWhat motivates your customers to buy from you? If you’re building a quality IT practice the answer is “your smarts”! IT customers want to engage services from people who know what they’re talking about. How do you prove you do? Show off your smarts in content. That’s the heart of content marketing, showing customers you… Read more
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MSP Prospects Finally Start to Brighten
Prospects for managed service providers (MSPs) going into 2021 appear to be rising across a wide range of potential customers. A survey of 1,200 SMB and midmarket business leaders conducted by cloud data recovery specialist Infrascale suggests that the need for greater security is pushing organizations toward MSPs regardless of some recent high-profile breaches involving… Read more