Tag: assurance

  • Microsoft’s Software Assurance Customers to Get New Tools

    Microsoft’s Software Assurance Customers to Get New Tools

    Peter Galli

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    Microsoft plans to deliver a set of new software tools designed to remove some of the pain enterprises experience when deploying and managing desktops and applications. The software giant is bundling four of the technologies it has acquired over the past few months into an offering known as the Microsoft Desktop Optimization Pack for Software… Read more

  • Thinking Outside the Bits

    Thinking Outside the Bits

    Peter Coffee

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    The dominant theme of data protection discussions is one of preserving secrets. Much less attention gets paid to the problem of ensuring data’s availability—not to mention verifiability—rather than limiting it. I spoke this month with representatives of Surety about their technology for addressing all four elements of affirmative data access management: confidentiality, authentication, integrity and… Read more

  • Microsoft to Pay Reparations for Vista, Office Delays

    Peter Galli

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  • New Software Assurance Enhancements Go Live

    Don E. Sears

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    Microsoft this week rolled out expected enhancements to its Software Assurance (SA) annuity-licensing program. Microsoft announced the planned changes to the SA program in September 2005. The changes include new planning, deployment, migration and legacy services designed for volume licensees. Two of the new benefits – new Windows releases — are exclusive to Software Assurance… Read more

  • Users Balk at Software Assurance

    Users Balk at Software Assurance

    Peter Galli

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    Microsoft is facing pushback from volume licensees whose three-year Licensing 6.0 and Software Assurance plans are about to expire. Many of the Redmond, Wash., company’s volume license customers, whose contracts have expired or are set to expire, are questioning the value they got from the programs and whether they should renew. At the same time,… Read more

  • Microsoft’s Software Assurance: A Search for Value

    Microsoft’s Software Assurance: A Search for Value

    Matthew Broersma

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    Following its introduction in 2001, Microsoft Corp.’s Software Assurance program have evolved to cover a broad range of services besides software upgrades. While product delays and a liberal dollop of customer gripes have driven the changes so far, analysts say the company must find a way to assuage customers’ concerns that they aren’t getting value… Read more