Recent Articles
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Connecting The Dots for Your Business Success
Plenty of market indicators out there say that IT decision makers are pulling the trigger on buying again. Are you ready? More important, are you ready for the big changes ahead as the market shifts from product sales to services sales? And if your customer is looking for a service or area of expertise that…
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Cloud-Based Content Centers Bring Savings: Report
Contact centers can lower the cost of their contact handling and workforce optimization infrastructure by up to 43 percent over a five-year period by utilizing cloud-based offerings rather than installing equipment in their own facilities, according to a new Frost & Sullivan report, “Premise Vs. Hosted Contact Center: Total Cost of Ownership Analysis.” The study…
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Xerox eConcierge Offers Consolidated Purchasing, Reduced Maintenance Benefits
Print services and solutions specialist Xerox announced the release of eConcierge, a cloud-based solution for a reseller’s customers to order their printing supplies. All of their orders are placed through a reseller’s online supplies store built and hosted on behalf of Xerox. The company said the key reseller partner benefits include capturing ongoing supplies revenue,…
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Oracle Latest BI Release Includes iPad Support
Talk about a mass enterprise migration to a single new device—to the Apple iPad, naturally. If you’re a software developer, independent or otherwise, and you’re not revamping your application to run on the world’s most popular tablet PC, then how out of sync are you with the rest of the IT world? Oracle’s certainly not…
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IT Industry Should Aggressively Persue Federal Training Dollars: CompTIA
CompTIA, a non-profit association for the IT industry, is encouraging its membership and the broader high-tech industry to aggressively seek their share of $240 million in newly launched federal grants available for job training programs. U.S. Secretary of Labor Hilda Solis on Monday announced the availability of approximately $240 million through the H-1B Technical Skills…
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Kaseya Adds Networking Muscle with Intellipool Buy
Looking to add more capabilities to its platform, remote monitoring and management platform provider Kaseya plans to acquire network performance monitoring company Intellipool AB "Intellipool immediately brings enterprise-class network performance monitoring capabilities to the Kaseya product line giving customers best of breed enterprise monitoring," Kaseya said in a statement announcing the deal. Kaseya said it…