Recent Articles
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PeopleSoft Fires CEO Conway
In the wake of a 15-month-long battle for its life, PeopleSoft Inc.’s board of directors fired CEO Craig Conway Friday morning. The board cited “a loss of confidence” in Conway’s ability to guide the company. The company’s founder and chairman, Dave Duffield, will replace Conway as CEO. Kevin Parker and Phil Wilmington will act as…
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Pay-Per-Use Computing: Will It Fly?
Back, somewhere before the dawn of time, when I first got involved with computers, computing resources were incredibly expensive. On the big iron machines that I first encountered, the cost of use was so high that users were allotted and billed for CPU seconds. And the cost per second could be quite significant. Of course,…
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IBM Enhances Transaction Monitoring Tool
IBM will launch Friday a new version of its Tivoli transaction-performance monitoring product that greatly expands the range of application transactions it can track. IBM Tivoli Monitoring for Transaction Performance Version 5.3, in addition to a deeper view into the performance of WebSphere application transactions, adds the ability to track transaction performance across BEA WebLogic…
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Site Helps Retailers Tout Local Deals
One problem that retailers have with the World Wide Web is that it’s so … well … worldwide. A group of newspaper publishers tried to address that issue Thursday with the launch of a Web site intended to match consumers looking for specific products with local retailers that have those products on special promotions. The…
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Easy SIP-ing
The beauty of SIP (Session Initiation Protocol) is that it’s a real standard. Unlike earlier IP telephony standards such as H.323 that were more notable in their exceptions and proprietary extensions, SIP devices are designed to work together. Even better, for the most part they do. For example, Pingtel Corp.’s PBXes are designed to work…
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Salesforce.com Touts Customer-Service Apps
Seeking to diversify beyond its sales-force-automation roots, Salesforce.com on Wednesday introduced a new on-demand call center and help desk application service called Supportforce.com. The new service will allow companies to set up call centers, contact centers, help desks and other customer-service systems without installing and maintaining software at their own headquarters. Instead, customers will log…
