Year: 2012
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Time to Tear Down the IT Tower of Babel in the Channel
Categories: News and TrendsWhen you think about the complexity of the IT purchasing process it’s a wonder that anything ever gets bought, never mind actually accomplished. Most vendors have dissimilar ways of describing the same technology, there are endless variations of the same product and no one is quite sure what’s no longer available versus when something else… Read more
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New Channel Venyu Opens in the Cloud
Solution providers of all sizes are trying to trying to navigate their way through cloud computing options that to one degree or another are all disruptive. The question that many of them are wrestling with is whether they should build their own cloud computing capability or opt to resell cloud computing services delivered by someone… Read more
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Internet of Things Creates Interesting New Channel Possibilities
When it comes to providing IT services a lot of solution providers tend to focus their energies on back-office opportunities. But as the so-called “Internet of Things” continues to get more robust, it’s starting to looks like integration of back-office systems with any number of types of embedded systems may turn out to be a… Read more
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IT Services Revenue at Heart of Most Channel Conflict
By and measure the delivery of services is by far and away the single most profitable segment of a solution provider’s business. The question then becomes what vendors and technologies drive the most amount of high-margin services revenue on behalf of the solution provider. According to Rob Sturgeon, chief delivery officer for ServiceSource, a provider… Read more
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How Customer Experience Management Benefits the Channel
Solution providers are always looking out for a business trend that is dependent on the successful implementation of multiple IT projects to reach fruition. One of the biggest such trends to come down the pike in recent memory is customer experience management, which describes the process of unifying the multiple channels that most companies use… Read more
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Unisys Is Looking for a Few Good IT Security Partners
Although organizations have been stealing intellectual property form each other as long as there have been organizations, the speed and scope at which that property can be stolen has business owners on edge. Companies are spending millions, sometimes billions of dollars, on researching and developing new products, only to see the systems that contain that… Read more