Year: 2007

  • Less Is More with Toshiba’s Satellite Pro A210

    Less Is More with Toshiba’s Satellite Pro A210

    Frank Ohlhorst

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    Toshiba is taking the approach that “less is more” with its latest notebook for the channel. To use Toshiba’s own words, “In response to customer requests, Toshiba has streamlined the Satellite Pro A210 to include only essential tools and applications required for simpler, easier use.” In English, that basically means the unit is not hampered… Read more

  • Solution Providers Aboard SAAS Bandwagon

    Jessica Davis

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    Solution providers view software as a service as a big opportunity that has the potential to change the way business is done. That is according to a forthcoming study from market research firm IDC, “Channel View: SAAS Capabilities and Opportunities.” The study surveyed just over 300 businesses made up of members of the IAMCP (International… Read more

  • Cisco Capital Partners for SMB Funding in United Arab Emirates

    Jessica Davis

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    Cisco Capital and Standard Chartered Bank are offering a new financing program for SMBs in the United Arab Emirates. Under the program small and midsize customers can get loans underwritten by Standard Chartered to purchase Cisco technology solutions. The networking company already offers similar financing deals in other geographies. The program is available through Cisco… Read more

  • Automation Wisens Partners

    Lynn Haber

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    ConnectWise’s latest addition to its business automation software addresses two important challenges in the IT channel—improving partnerships between solution providers and running a business better. Tampa-based ConnectWise is the maker of ConnectWisePSA, a business automation tool built for solution providers to track projects, customers and business in general. The company has added a partnering component… Read more

  • Atlantic Sails on Satisfaction

    Atlantic Sails on Satisfaction

    Herman Mehling

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    Every product that Atlantic Tomorrow’s Office ships carries the solution provider’s Seal of Satisfaction, guaranteeing the customer certain levels of service. The seal’s language assures the customer a technician will be on-site within 4 hours of a call for support. If a technician fails to show within 8 hours, Atlantic promises to credit the customer’s… Read more

  • The Lure of Services Automation

    Mike Jude

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    I have written here and elsewhere about the desirability of services as a high-margin alternative to product sales for VARs that are seeking to increase revenues in the face of product commoditization. I have also gotten some pushback. One criticism, in particular, is that I totally disregard the cost of delivering service. Several correspondents have… Read more