Kaseya Launches SaaS-Based Partner Program

Kaseya this week launched a new program for partners that resell or recommend its SaaS-based IT services solutions.
The Kaseya SaaS Partner Program is targeted at select partners, including distributors and channel industry associations, that will promote Kaseya’s SaaS-based IT management offerings – initially the Kaseya IT Tool Kit — to the core constituency of managed services providers.

“One of the goals in putting this program in place is to get the managed services model out to more and more companies,” said Chad Gniffke, director of SaaS marketing at Kaseya.

The first partner to join the program is Ingram Micro Australia, which will now provide Kaseya’s SaaS-based tools to its channel partners. The tools offer pay-as-you go pricing and allow MSPs to avoid investing in hardware and software needed to deliver managed services while also cutting back on on-site visits to their customers.

This partnership is specific to Ingram’s Australia- and New Zealand-based business; ironically Ingram Micro in North America has a similar partnership in place with Kaseya’s main competitor, Level Platforms.

The other original partners in the new Kaseya program include industry association ASCII Group, Lenovo, Jamcracker, Cloud Services Depot and the Virtual Administrator division of Network Depot, according to Gniffke.

The partner program includes hosted applications, access to Kaseya’s data center experts, an SLA-based uptime commitment, customized landing pages for branding and a customer portal for billing and support. Training is also part of the package.

Gniffke said Kaseya will be selective in choosing partners to participate in the program, with the goal fostering alliances that will result in services integration and added value.

“As our SaaS offerings become more feature-rich and we release more mature products, our partners will be able to package aspects of their offerings inside our applications,” he said.