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  • New Printer Solutions Aimed at Educators, Lawyers

    Computer and printing solutions giant Dell announced a series of printer solutions aimed at helping lawyers, teachers and health care staff, as well as a single function printer, the 5350dn. Designed for larger businesses, the 5350dn can print up to 50 single-sided pages per minute. The Dell 5350dn is currently available in the United States…

  • Steve Ballmer Insists Microsoft Still Top in Tech

    Microsoft CEO Steve Ballmer suggested during a trip to New Delhi that the surpassing of Microsoft’s market capitalization by Apple, while trumpeted as a major shake-up by the media, was not a cause for concern at Redmond. In addition to insisting on Microsoft’s competitive value, Ballmer also reportedly said that Windows Phone 7, the company’s…

  • IT Solution Provider Mergers and Acquisitions Market Heats Up

    Doug Ford was never looking for any kind of exit strategy when he started up The I.T. Pros, a San Diego-based IT solution provider and MSP that has grown to a lean 21 employees and three profit centers in cloud computing, managed services and professional services. Rather, Ford was looking to expand beyond the San…

  • 10 Reasons Your Customers Hate You

    10 Reasons Your Customers Hate You You Don’t Answer Their Calls QuicklySure, you may be busy, but so are your customers. And responsiveness is part of that added value they’re paying you a pretty penny for. No Title You Waste Their Time on the PhoneOn the other end of the spectrum, if you are prompt…

  • Pano Logic Slashes Desktop Virtualization Costs

    From a hype perspective, desktop virtualization is thriving with vendors – including VMware, Citrix, Microsoft, Wyse Technology and Teradici — claiming to have conquered the next virtualization frontier with solutions that will cut customers’ costs and make more money for solution providers. Pano Logic is looking to raise the bar with an all-in-one zero client…

  • Can Microsoft Windows 7 Edge out Android in Battle to Run iPad Killers?

    Plans for “iPad killers” abound, and the question for each manufacturer is: Android or Windows 7? We know Windows 7 is gaining serious traction in the PC market and reviews are great. But, when it comes to the tablet, how will it fare? If recent announcements are any indication, Microsoft is winning the tablet OS…

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