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SAAS applications are becoming a more substantial part of many companies’ IT infrastructure, according to a new research note by Gartner, but a number of companies are taking their “bad practices” from on-premises software into the cloud with them. However, along with that adoption, a number of companies have started engaging in the same “bad practices” with the cloud that marked their use of on-premises software, particularly with regard to shelfware.

While Gartner suggests that shelfware is becoming an issue in SAAS adoption, the cloud model has nonetheless inserted a welcome element of choice into the software market. It also gives enterprises and SMBs the ability to integrate software quickly into their organizations. “SAAS changes the role of IT from implementing its own operations to inspecting a vendor’s operations,” Cearley wrote.