SHARE
Facebook X Pinterest WhatsApp

Assurance: All Covered’s IT platform for SMBs

By Chris Ehrlich RAMSEY, N.J. — All Covered is targeting small-to-medium businesses with an “all-in-one” platform for IT management services. The IT services division of Konica Minolta developed its All Covered Assurance (ACA) offering after doing market research on ways to increase SMBs’ uptime. The research showed that SMBs “rarely prioritize” preventative measures to reduce […]

Apr 24, 2021
Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

By Chris Ehrlich

RAMSEY, N.J. — All Covered is targeting small-to-medium businesses with an “all-in-one” platform for IT management services.

The IT services division of Konica Minolta developed its All Covered Assurance (ACA) offering after doing market research on ways to increase SMBs’ uptime.

The research showed that SMBs “rarely prioritize” preventative measures to reduce risk and minimize the downtime of applications and services, according to All Covered.

When SMBs don’t address prevention or implement an add-on solution or one-time application, the risks can lead to “costly downtime, customer dissatisfaction and unplanned IT spend.”

“We’ve always felt that every SMB organization deserves the same level of support and service as any enterprise environment, and for the most part, they have been largely underserved,” said Glenn Mathis, VP of global client services and solutions, All Covered.

A small business owner fills a shipping order. Courtesy Adobe.

A small business owner fills a shipping order. Courtesy Adobe.

All Covered Assurance

All Covered created ACA as a “simplified” platform to reduce or eliminate risks in the SMB IT environment.

Mathis said the platform offers “security-led solutions.” 

The platform predictively and proactively works to ensure IT availability at any time and helps customers to “future proof” their business.

ACA is built to help SMBs reach several operational goals: business productivity; system readiness; data availability; and security with “total visibility.” 

By integrating the “fundamental” IT tools, applications and services for SMBs, the platform is set up to “keep businesses running efficiently.” 

ACA’s “pillars”

The design of All Covered Assurance is based on three pillars to support IT integration for SMBs:

Productivity

• Service desk support

• Application training and complete endpoint management

• Infrastructure availability and readiness through managed backups

• Server and network monitoring and management and device discovery

Security

• Defense tools to safeguard users, endpoints, networks and servers

• Proactively search for vulnerabilities, including end-user awareness training

• External vulnerability scanning

• Infrastructure vulnerability profiling

• Emerging threats monitoring

• Restore data through managed backups

• Cybersecurity insurance

Flexibility

• Mobile worker support and infrastructure analysis to pivot around “changing environments.”

Add-ons

• Office365

• Voice over IP

• App development services for Sharepoint

• PowerBI services

• Website design and customization

• Vertical-specific customization 

• Comcast Business enhancing Teleworker VPN with Cisco Meraki

• AT&T rolling out SASE with Fortinet

• Cloud First: Accenture’s $3B commitment to the cloud

Recommended for you...

SailPoint Intros Accelerated Application Management Solution
Jordan Smith
Aug 22, 2025
ConnectWise Partners with Proofpoint on Security in Asio
Jordan Smith
Aug 22, 2025
RegScale CRO on Channel Growth in Risk & Compliance
Victoria Durgin
Aug 22, 2025
Manny Rivelo on Evolving Channel & How MSPs Can Get Ahead
Victoria Durgin
Aug 20, 2025
Channel Insider Logo

Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.

Property of TechnologyAdvice. © 2025 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.