ServiceNow and Accenture want to make legacy security migrations less painful.
If you’ve followed ServiceNow at all over the past year, this shouldn’t feel entirely new. The company has spent a lot of time building out AI governance, security, and workflow automation, and now, it’s teaming up with Accenture to tackle one of the messier parts of enterprise IT: getting customers off aging risk and cybersecurity platforms without turning the migration into a technology-age Oregon Trail.
The companies just announced a joint offering that combines managed security services built on the ServiceNow AI Platform with an AI-powered migration tool from Accenture.
Shrinking IT and security tool sprawl
Both companies point to rising breach costs and a much faster attack cycle as AI continues to shake up the threat game. According to the announcement, the average U.S. data breach reached $10.22 million in 2025, while AI is shrinking the time between a vulnerability being discovered and exploited from months to hours.
So, the offering is designed to combine several security and risk management services into one neat little package. AI agents help monitor third-party vendors, keep up with regulatory changes, and bring different types of risk into one spot.
Accenture also built a migration tool that’s meant to make moving from older risk platforms to ServiceNow faster and less disruptive.
Resiliency and governance continue to grow in importance
Rex Thexton, global chief technology officer at Accenture Cybersecurity, said the challenge extends beyond adding another security product.
“Cyber resilience is a clear business imperative as organizations face a growing volume of threats and increasing operational complexity. Companies need more than isolated security tools. They need the ability to connect risk insights, automate decision-making, and respond at enterprise scale.”
This is where ServiceNow has been steering customers for a while now. The company has repeatedly expanded its AI platform beyond workflow automation, adding governance, security, and tools for managing AI agents as organizations put more of them into production.
Modernization is becoming part of the AI conversation
This also lines up with a challenge Accenture has been talking about more broadly. Companies are investing heavily in AI, but many still haven’t redesigned the underlying systems and workflows needed to support it.
As AI agents take on more work, modernizing those foundations is becoming part of the job.
“The future of cybersecurity will be driven by autonomous operations powered by AI,” said Lou Fiorello, group vice president and general manager of Security and Risk products, ServiceNow.
“ServiceNow and Accenture are moving customers toward that future by combining enterprise AI, integrated workflows, and deep cyber expertise.”
This is becoming a rather familiar theme. Before companies can get the most out of AI, many still have to modernize older systems and put the right governance in place. This is increasingly and unsurprisingly where vendors are focusing their attention.
At Knowledge 2026, ServiceNow expanded AI Control Tower with new governance, security, and management capabilities for AI agents. This latest announcement adds another piece by helping customers modernize the underlying security and risk systems on which those AI initiatives depend. Read more here.